Earshot blog
Better conversations start here.
Practical guides for difficult moments. Clear comparisons for your next decision.
Comparisons
Comparison
Earshot vs Cluely
Thinking about Cluely? See how Earshot compares on price, privacy and live help, side by side.
4 min read
Comparison
Earshot vs Final Round AI
Thinking about Final Round AI? See how Earshot compares on price, privacy and live help, side by side.
4 min read
Comparison
Earshot vs LockedIn AI
Thinking about LockedIn AI? See how Earshot compares on price, privacy and live help, side by side.
4 min read
Comparison
Earshot vs Yoodli
Thinking about Yoodli? See how Earshot compares on price, privacy and live help, side by side.
4 min read
Job & internship interviews
How to answer “Tell me about a project that went wrong”
An interviewer asks you to describe a project that went wrong and how you handled it.
1 min read
Job & internship interviews
How to answer interview questions with little experience
An interviewer asks whether you have enough practical experience for the role.
1 min read
Job & internship interviews
How to answer “What are your salary expectations?”
An interviewer asks what you expect to earn before you have agreed on pay.
1 min read
Account management
How to handle budget cuts before a renewal
Your customer says their budget has been cut as you discuss the upcoming renewal.
1 min read
Account management
What to say when a customer is considering a competitor
Your customer mentions evaluating another provider before deciding whether to renew.
1 min read
Account management
How to discuss low adoption before a renewal
Your customer questions renewing because too few people are using the product.
1 min read
Managing a team
How to respond when someone has too much work
In a 1:1, someone on your team says they have too much on their plate.
1 min read
Managing a team
How to respond when someone asks for a promotion
During a career conversation, someone on your team asks when they can move to the next level.
1 min read
Managing a team
How to handle a complaint about a teammate
In a 1:1, someone on your team says a colleague is making it hard to work together.
1 min read
Sales discovery & demos
How to respond when a prospect says it's too expensive
During discovery or a demo, your prospect says the price is higher than they expected.
1 min read
Sales discovery & demos
How to respond to 'Our current tool works fine'
Your prospect says their existing tool or spreadsheet works well enough and sees little reason to change.
1 min read
Sales discovery & demos
How to respond to 'I'm not the decision maker'
Your prospect explains that someone else must approve a purchase.
1 min read
Investor pitches
How to answer “How big can this really get?”
An investor questions whether your market is large enough to support a big company.
1 min read
Investor pitches
How to answer “Are these actually paying customers?”
An investor asks whether your traction reflects paying customers or early interest.
1 min read
Investor pitches
How to answer “How long will your cash last?”
An investor presses you on monthly cash burn and whether you can reach your next milestone.
1 min read
Hiring interviews
How to clarify a candidate’s role in a team result
You ask about an achievement, but the candidate describes what the team did without explaining their own role.
1 min read
Hiring interviews
How to ask a candidate about short job tenures
You notice several short roles and need to understand the reasons for those moves.
1 min read
Hiring interviews
How to clarify a candidate’s salary expectations
You share the role’s salary range, but the candidate’s response leaves it unclear whether that range could work.
1 min read
Client discovery
How to handle extra requests during project discovery
Your prospective client adds another feature or deliverable before you have agreed on the core scope.
1 min read
Client discovery
How to discuss budget when a client has no number
You ask about budget, and your prospective client wants a proposal before discussing what they can spend.
1 min read
Client discovery
How to find out who approves a client project
Your prospective client sounds ready to proceed but mentions that someone else needs to approve the project.
1 min read
User research interviews
How to explore a user's spreadsheet workaround
You ask about a recent task, and the user mentions doing it in a spreadsheet.
1 min read
User research interviews
How to follow up on a user's feature request
The user asks for a specific feature before explaining what they need to accomplish.
1 min read
User research interviews
How to explore a contradiction in a user interview
The user describes a process as easy, then shares an example that sounds difficult.
1 min read
Salary & deal negotiation
How to negotiate when the salary budget is fixed
You ask for a higher salary, and the employer says the budget cannot move.
1 min read
Salary & deal negotiation
How to respond when an offer needs an answer today
You are reviewing an offer or contract when the other person asks for a decision today.
1 min read
Salary & deal negotiation
How to counter a low first offer
The first salary or contract offer comes in well below your target.
1 min read
Support escalations
How to respond when a customer says it happened again
A customer reports the same issue again and doubts your team can fix it.
1 min read
Support escalations
How to respond when a customer threatens to cancel
A frustrated customer says they will cancel unless you resolve their support problem.
1 min read
Support escalations
How to respond when a customer asks for your manager
A customer asks to speak to your manager because they feel the current conversation is going nowhere.
1 min read
Mentoring sessions
How to mentor someone doubting their fit for product
Your mentee leaves a product interview questioning whether they belong in the field.
1 min read
Mentoring sessions
How to help a mentee choose between two job offers
Your mentee has two job offers and asks you to choose for them.
1 min read
Mentoring sessions
How to respond when a mentee asks for an introduction
Your mentee asks you to introduce them to someone in your network without explaining the purpose.
1 min read