How can we help?
Short answers about live calls, privacy and your account.
Getting started
- Practice calls: try Earshot without a real callA practice call plays a short scripted conversation so you can see exactly how the cards appear.
- Which call tools work with Earshot?Earshot works with any call you can open in a Chrome or Edge tab: Google Meet, Zoom, Microsoft Teams and Webex.
- Your free live call and the free pace coachEvery use case includes one full live call for free, and the mic-only pace coach is free forever.
Live calls
- A card didn't appear: what to checkIf Earshot stayed quiet when it shouldn't have, these checks fix most cases.
- Choosing how chatty Earshot isQuiet, Balanced or Coach me: pick how often Earshot nudges you during a call.
- How to share your call's audio in ChromeEarshot hears the other person through the browser tab your call is in. Here's how to share it, even with headphones on.
- Live AI hours: what counts and what happens at zeroHours only count while AI listens on a real call. When they run out, your call keeps going without AI.
Privacy
Pricing and account
- Buying Earshot for a teamPick seats and use cases yourself, pay once per person, and share an invite link. No sales call needed.
- Getting the 20% student priceUse your school email and the student price applies straight away. No ID upload.
- How Earshot pricing worksPractice is free. Each use case is $20 or €20 once, kept forever, with 15 hours of live AI help included.
- RefundsA full refund within 14 days of buying, no questions asked. How to ask and what happens next.
- Unlocking a use casePractice is free. Each use case unlocks live calls once, and it's yours forever.
Didn't find it?
A real person reads every message, usually within a working day.