Live AI hours: what counts and what happens at zero

Live AI hours are the time Earshot spends listening to both sides of a real call with AI, to spot questions and concerns and suggest what to say.

What counts

• Only time on a real, live call with AI listening.
• Practice calls, planning and the pace coach never use hours.
• Hours are counted per use case. Each use case comes with 15 hours, and they never expire.

Where to see them

Your hours left show in the use-case switcher at the top of the app and on every call plan before you start. Below 2 hours, Earshot tells you before the call.

When they run out

Your call never stops. Earshot switches to rules-only mode:

1. Your plan's cards still appear when their trigger words come up.
2. Pace nudges keep working (talk share, long stretches, pauses).
3. After the call you get a simple recap built from the moments that came up.

Add 10 more hours for $10 or €10 whenever you like.