Help for support escalations
Hear frustration and churn threats early, and stay calm and specific.
- A card didn't appear: what to checkIf Earshot stayed quiet when it shouldn't have, these checks fix most cases.
- Buying Earshot for a teamPick seats and use cases yourself, pay once per person, and share an invite link. No sales call needed.
- Choosing how chatty Earshot isQuiet, Balanced or Coach me: pick how often Earshot nudges you during a call.
- How Earshot pricing worksPractice is free. Each use case is $20 or €20 once, kept forever, with 15 hours of live AI help included.
- How to share your call's audio in ChromeEarshot hears the other person through the browser tab your call is in. Here's how to share it, even with headphones on.
- Live AI hours: what counts and what happens at zeroHours only count while AI listens on a real call. When they run out, your call keeps going without AI.
- Practice calls: try Earshot without a real callA practice call plays a short scripted conversation so you can see exactly how the cards appear.
- Privacy: what Earshot hears and keepsEarshot doesn't record calls. Audio becomes text a few seconds at a time and is thrown away.
- RefundsA full refund within 14 days of buying, no questions asked. How to ask and what happens next.
- Unlocking a use casePractice is free. Each use case unlocks live calls once, and it's yours forever.
- Which call tools work with Earshot?Earshot works with any call you can open in a Chrome or Edge tab: Google Meet, Zoom, Microsoft Teams and Webex.
- Your free live call and the free pace coachEvery use case includes one full live call for free, and the mic-only pace coach is free forever.
New to this use case? See how Earshot helps with support escalations.
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A real person reads every message, usually within a working day.